The Evolution from E-Commerce to M-Commerce: Pressures, Firm Capabilities and Competitive Advantage in Strategic Decision Making.
Esther SwilleyCharles F. HofackerBruce T. LamontPublished in: Int. J. E Bus. Res. (2012)
Keyphrases
- competitive advantage
- strategic decision making
- business strategy
- competitive environment
- financial services
- absorptive capacity
- mobile commerce
- human capital
- customer relationship management
- electronic commerce
- knowledge management
- resource based view
- market share
- business processes
- service quality
- technological innovation
- business models
- business analytics
- business information
- decision making
- strategic advantage
- supply chain management
- business environment
- case study
- market competition
- online shopping
- mobile services
- information systems