Customers' reactions to technological products: The impact of implicit theories of intelligence.
Seyed Shahin SharifiMauricio PalmeiraPublished in: Comput. Hum. Behav. (2017)
Keyphrases
- customer preferences
- product recommendation
- software vendors
- customer demand
- product information
- potential customers
- customer requirements
- market segments
- customer satisfaction
- intelligent systems
- cognitive psychology
- market share
- business opportunities
- artificial intelligence
- collective intelligence
- online stores
- customer support
- lead time
- supply chain
- preference models
- decision making