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System-initiated digressive proposals in automated human-computer telephone dialogues: the use of contrasting politeness strategies.
Jenny Wilkie
Mervyn A. Jack
Peter J. Littlewood
Published in:
Int. J. Hum. Comput. Stud. (2005)
Keyphrases
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human computer
dialogue system
human computer interaction
natural language
interface design
human users
learning process
user behavior
domain independent
user experience
user model