A single server queue with Markov modulated service rates and impatient customers.
Bara KimJeongsim KimPublished in: Perform. Evaluation (2015)
Keyphrases
- service rates
- markov modulated
- single server queue
- arrival rate
- poisson process
- heavy traffic
- arrival process
- queue length
- fluid model
- asymptotically optimal
- steady state
- service times
- poisson arrivals
- queueing systems
- state dependent
- queueing model
- call center
- queueing networks
- holding cost
- service systems
- long run
- single server
- waiting times
- information systems
- flow control
- markov chain
- scheduling problem