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Perceived Technical Service Quality and Information Satisfaction at the Ministry of Communications, Kuwait.

Omar E. M. KhalilHaitham G. A. Ghanim
Published in: Inf. Resour. Manag. J. (2013)
Keyphrases
  • service quality
  • user satisfaction
  • customer satisfaction
  • electronic commerce
  • database
  • information systems
  • quality of service
  • information sharing