Aspect-Based Sentiment Analysis of Arabic Restaurants Customers' Reviews Using a Hybrid Approach.
Faris Al-SmadiBashar Al-ShboulDuha Al-DarrasDana Al QudahPublished in: MEDES (2022)
Keyphrases
- sentiment analysis
- online reviews
- product reviews
- product features
- opinion mining
- sentiment words
- sentiment lexicon
- customer reviews
- sentiment classification
- sentence level
- text classification
- text mining
- multi aspect
- natural language processing
- recommender systems
- user generated
- neural network
- customer satisfaction
- collective classification
- user interaction
- service providers
- reinforcement learning
- website
- knowledge base
- data mining