Serviceflow beyond workflow? IT support for managing inter-organizational service processes.
Ingrid WetzelRalf KlischewskiPublished in: Inf. Syst. (2004)
Keyphrases
- inter organizational
- business processes
- process execution
- business process
- workflow management systems
- workflow systems
- cross organizational
- service management
- inter organizational workflow
- workflow processes
- workflow technology
- workflow management
- workflow engine
- web services
- process model
- workflow models
- intra organizational
- e government
- virtual enterprise
- knowledge sharing
- information exchange
- emergency response
- business models
- information sharing
- information technology
- dynamic behaviors
- databases
- knowledge intensive
- supply chain
- agent based simulations
- case study
- information systems