Integrating sentiment analysis and term associations with geo-temporal visualizations on customer feedback streams.
Ming C. HaoChristian RohrdantzHalldór JanetzkoDaniel A. KeimUmeshwar DayalLars-Erik HaugMeichun HsuPublished in: Visualization and Data Analysis (2012)
Keyphrases
- sentiment analysis
- opinion mining
- text classification
- sentiment classification
- sentence level
- user generated
- natural language processing
- data streams
- association rules
- multi aspect
- text mining
- query terms
- sentiment lexicon
- public opinion
- relevance feedback
- machine learning
- information theoretic
- customer satisfaction
- information sources
- online reviews
- social media
- natural language