Understanding Post-Adoption of Online Shopping continuance Usage through the Social Exchange Theory.

Chia-Shiang Hsu Shih-Wei Chou Hui-Tzu Min

Published in: PACIS (2014)

Keyphrases

online shopping
continuance intention
mobile commerce
online consumer
theory of planned behavior
customer satisfaction
internet usage
service quality
consumer behavior
personal information
information systems
satisfaction degree
e government
theoretical framework
technology adoption