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A practical methodology for realizing product service systems for consumer products.
Xiaoyu Yang
Philip R. Moore
Jun-Sheng Pu
Chi-Biu Wong
Published in:
Comput. Ind. Eng. (2009)
Keyphrases
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consumer products
service systems
social media
service oriented
web technologies
service level
enterprise systems
social networks
information systems
decision making
special case
response time
arrival rate
call center