Twitter Gone Wrong: How Constructive Dialog and Collaboration Enable Innovation.
Lisa M. FrehillMary Ann E. LeungPublished in: Comput. Sci. Eng. (2021)
Keyphrases
- knowledge management
- open innovation
- social media
- social networks
- case study
- collective intelligence
- information sharing
- collaborative learning
- mixed initiative
- data sets
- conversational agents
- conversational agent
- collaborative environment
- information technology
- user generated content
- online social networks
- natural language
- organizational learning
- sensemaking
- collaborative problem solving
- public opinion
- knowledge sharing
- geographically dispersed
- innovative solutions