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Formal Model, Language and Tools for Design Agent's Scenarios in Call Center Systems.
Nikolay A. Anisimov
Konstantin Kishinski
Alec Miloslavski
Published in:
HICSS (1999)
Keyphrases
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formal model
design tools
predicate calculus
call center
security patterns
design process
user interface
formal models
multiagent systems
distributed systems
modeling language
formal methods
multi agent
intelligent systems
end users
multi agent systems
agent based systems