Knowledge management implementation, business process, and market relationship outcomes: An empirical study.
Shin-Yuan HungJacob Chia-An TsaiWen-Ting LeePatrick Y. K. ChauPublished in: Inf. Technol. People (2015)
Keyphrases
- business process
- business processes
- knowledge management
- workflow technology
- process model
- ws bpel
- case study
- competitive market
- workflow engine
- business process models
- business rules
- business process management
- workflow model
- information systems
- service oriented architecture
- real world
- virtual organization
- software development
- expert systems
- web services
- decision making
- data warehouse environments
- knowledge sharing
- process mining
- business intelligence
- process improvement
- enterprise resource planning
- data management