Knowledge engineering from frontline support to preliminary design.
Sylvia C. WongRichard M. CrowderGary B. WillsNigel R. ShadboltPublished in: ACM Symposium on Document Engineering (2006)
Keyphrases
- knowledge engineering
- knowledge acquisition
- expert systems
- knowledge based systems
- knowledge management
- knowledge elicitation
- knowledge reuse
- knowledge representation
- semantic wiki
- domain knowledge
- expert knowledge
- case based reasoning
- software engineering
- real time
- information technology
- mixed initiative
- knowledge engineers
- machine learning
- product design
- design tools
- case study
- artificial intelligence
- general purpose
- bayesian networks
- reasoning under uncertainty
- knowledge base
- rule based expert systems