Rethinking lessons learned capturing: using storytelling, root cause analysis, and collaboration engineering to capture lessons learned about project management.
Tanja ButtlerStephan G. LukoschPublished in: I-KNOW (2012)
Keyphrases
- lessons learned
- project management
- root cause analysis
- participatory design
- virtual teams
- future directions
- strategic management
- case study
- process management
- virtual environment
- software projects
- software engineering
- collaborative learning
- management practices
- role play
- project managers
- information systems
- project teams
- software project management
- risk management
- data sets
- decision support
- artificial intelligence
- root cause
- cross cultural
- geographically dispersed
- learning community
- decision support system
- databases