Keyphrases
- single server
- heavy traffic
- single server queue
- service times
- markov chain
- queue size
- queue length
- queueing model
- stationary distribution
- arrival process
- service rates
- poisson arrivals
- steady state
- arrival rate
- call center
- queueing networks
- customer satisfaction
- queuing model
- state dependent
- holding cost
- waiting times
- sufficient conditions
- large deviations
- priority scheduling
- finite buffer
- marketing strategies
- asymptotically optimal
- long run
- traffic intensity
- queueing theory
- finite capacity
- parallel machines
- service providers
- mobile devices
- web services