Managing inter-organisational workflows in eGovernment services.
Devendra Kumar PuniaK. B. C. SaxenaPublished in: ICEC (2004)
Keyphrases
- service delivery
- e government
- change management
- government services
- web services
- public services
- inter organizational
- life cycle
- knowledge management
- workflow management systems
- end to end
- workflow management
- governmental organizations
- electronic government
- public sector
- service oriented
- intellectual property
- service providers
- government agencies
- government websites
- human centric
- information systems
- government information
- information sharing
- workflow systems
- business processes
- business models
- online services
- information infrastructure
- strategic planning
- government organizations
- context aware
- federal agencies
- service composition