Sentiment polarity classification of Turkish product reviews for measuring and summarizing user satisfaction.
Migena CeyhanZeynep OrhanElton DomnoriPublished in: RevOpiD@HT (2018)
Keyphrases
- user satisfaction
- product reviews
- sentiment polarity
- sentiment classification
- sentiment analysis
- opinion mining
- text classification
- information systems
- supervised learning
- machine learning
- service quality
- decision rules
- feature selection
- positive or negative
- lexical knowledge
- artificial intelligence
- user generated
- customer satisfaction