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Modelling Service Systems for Collaborative Innovation in the Enterprise Software Industry - The St. Gallen Media Reference Model Applied.
Till Janner
Christoph Schroth
Beat F. Schmid
Published in:
IEEE SCC (2) (2008)
Keyphrases
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reference model
service systems
software industry
enterprise systems
software architecture
information systems
databases
decision making
case study
information technology
software engineering
knowledge management
life cycle
black box
software piracy