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Online dispute resolution in mediating EHR disputes: a case study on the impact of emotional intelligence.
Emilia Bellucci
Sitalakshmi Venkatraman
Andrew Stranieri
Published in:
Behav. Inf. Technol. (2020)
Keyphrases
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emotional intelligence
dispute resolution
online dispute resolution
case study
electronic health records
knowledge transfer
job satisfaction
technical expertise
learning process
statistically significant
active learning
online learning
text categorization
instructional design
multiple intelligences