An approach of quality management in the small business environment of South Africa.
Bingwen YanLi ZhangPublished in: IEEM (2011)
Keyphrases
- south africa
- business environment
- quality management
- information technology
- south african
- data quality
- quality assessment
- information and communication technologies
- information systems
- business processes
- fuzzy theory
- project management
- human factors
- internal and external
- systems development
- e learning
- water quality
- distributed systems
- service quality
- competitive advantage
- neural network
- artificial intelligence
- real time
- response time
- software engineering
- expert systems
- real world
- quality improvement
- online learning