A computational framework for social-media-based business analytics and knowledge creation: empirical studies of CyTraSS.
Wingyan ChungElizabeth MustaineDaniel ZengPublished in: Enterp. Inf. Syst. (2021)
Keyphrases
- empirical studies
- computational framework
- knowledge creation
- business analytics
- social media
- big data
- business intelligence
- knowledge management
- competitive advantage
- computational model
- learning processes
- knowledge sharing
- knowledge building
- information technology
- design principles
- business processes
- information exchange
- emerging technologies
- knowledge transfer
- social networks
- collaborative activities
- social interaction
- software reuse
- health care
- business strategy
- systematic review
- data analysis
- database systems
- data sets
- data management
- software engineering
- end users
- learning algorithm