Service Innovation: A Knowledge-based Approach.
Kristina BuhagiarLisa A. PaceSandra M. DingliPublished in: KMIS (2021)
Keyphrases
- knowledge management
- knowledge base
- knowledge acquisition
- knowledge creation
- knowledge extraction
- domain knowledge
- management system
- intellectual capital
- information resources
- knowledge sources
- learning systems
- expert systems
- case study
- web services
- knowledge representation
- service providers
- end users
- service oriented
- information services
- information systems
- artificial intelligence