In-home shopping through internet: consumer satisfaction and perceived risk.
Bráulio AlturasPublished in: ICWI (2004)
Keyphrases
- perceived risk
- internet banking
- purchase decision
- customer satisfaction
- internet shopping
- online shopping
- service quality
- negative impact
- online consumer
- consumer trust
- online retailers
- hong kong
- electronic commerce
- perceived usefulness
- factors influencing
- user satisfaction
- security analysis
- service providers
- security threats
- information technology