A Methodology for Improving Business Process Performance through Positive Deviance.
Mukhammad Andri SetiawanShazia Wasim SadiqPublished in: Int. J. Inf. Syst. Model. Des. (2013)
Keyphrases
- business process
- business processes
- business process modeling
- process model
- process mining
- workflow model
- ws bpel
- case study
- web services
- business rules
- business process management
- workflow management systems
- business process models
- virtual organization
- service oriented
- workflow technology
- workflow engine
- artificial intelligence