The performance impact of business process standardization: An empirical evaluation of the recruitment process.
Björn MünstermannAndreas EckhardtTim WeitzelPublished in: Bus. Process. Manag. J. (2010)
Keyphrases
- business process
- process model
- business processes
- business process management
- business process modeling
- process mining
- workflow technology
- business process models
- process improvement
- ws bpel
- business goals
- artificial intelligence
- real world
- event logs
- business requirements
- workflow model
- software development
- expert systems
- workflow engine
- information systems