An Application of Expectancy Theory for Assessing User Motivation to Utilize an Expert System.
F. Greg BurtonYi-Ning ChenVarun GroverKathy A. StewartPublished in: J. Manag. Inf. Syst. (1993)
Keyphrases
- user interaction
- theoretical basis
- expert systems
- general theory
- theoretical framework
- user interface
- user profiles
- user experience
- user requirements
- end users
- knowledge representation
- relevance feedback
- information retrieval systems
- case study
- user feedback
- information overload
- knowledge base
- user input
- information retrieval