Shared Service Organizations in the Public Sector: the Case of Public Safety Networks.
Arthur P. TomasinoPublished in: AMCIS (2011)
Keyphrases
- public sector
- inter organizational
- public safety networks
- service delivery
- e government
- public services
- information sharing
- information and communication technologies
- current practices
- public administration
- private sector
- electronic government
- digital government
- emergency response
- knowledge management
- criminal justice
- information services
- information systems
- object oriented
- government services
- public safety
- business processes
- databases
- homeland security
- information exchange
- customer service
- business models
- future directions
- life cycle
- low cost
- public organizations