Post-Implementation Usability of Erp Training Manuals: The User's Perspective.
Judy E. ScottPublished in: Inf. Syst. Manag. (2005)
Keyphrases
- enterprise resource planning
- erp systems
- user experience
- user satisfaction
- user interaction
- user acceptance
- information systems
- user centered
- usability problems
- heuristic evaluation
- end users
- test set
- case study
- user input
- training phase
- user profiles
- user involvement
- user queries
- support vector machine
- user interface
- event related potentials
- data sets
- query formulation
- training process
- efficient implementation
- supervised learning
- training set
- web services
- search engine