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Exploring the Impact of Persuasive Features on Customer Satisfaction Levels of E-Commerce Websites Based on the Kano Model.

Muna M. AlhammadIsaac WiafeStephen R. Gulliver
Published in: PERSUASIVE (2021)
Keyphrases
  • customer satisfaction
  • probabilistic model
  • feature vectors
  • database
  • prior knowledge
  • high level
  • electronic commerce
  • classification models
  • object model