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A Value-Satisfaction Taxonomy of IS Effectiveness (VSTISE): A Case Study of User Satisfaction with IS and User-Perceived Value of IS.

Yair LevyKenneth E. MurphyStelios H. Zanakis
Published in: Int. J. Inf. Syst. Serv. Sect. (2009)
Keyphrases
  • user satisfaction
  • user perceived
  • information systems
  • service quality
  • customer satisfaction
  • structural equation modeling
  • information quality
  • objective measures
  • computer vision
  • quality attributes