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Advantages of the Well-Planned Enterprise - From Strategic Planning Through Service Level Agreements.
Walter Ellis
Michael Heffner
Published in:
Int. CMG Conference (1993)
Keyphrases
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strategic planning
service level agreements
cloud computing
service level
quality of service
service oriented
service providers
e government
cloud services
business process
resource management
grid services
information systems
databases
business processes
supply chain
web services