Motives for establishing shared service centers in public administrations.

Marijn Janssen Anton Joha

Published in: Int. J. Inf. Manag. (2006)

Keyphrases

public administration
e government
public services
service providers
web services
public sector
digital government
policy making
service discovery
service composition
service delivery
government services
end users
service quality
service oriented
cost effective
artificial neural networks
artificial intelligence