When Interaction is Valuable: Feedback, Churn and Survival on Community Question and Answer Sites: The case of Stack Exchange.
Benny BornfeldSheizaf RafaeliPublished in: HICSS (2019)
Keyphrases
- question classification
- website
- answering questions
- frequently asked
- community question answering
- answer questions
- correct answers
- multiple choice questions
- question answering systems
- relevance feedback
- neural network
- visual feedback
- human operators
- online communities
- natural language questions
- user engagement
- answer validation