Infusing User Experience into the Organizational DNA of an Enterprise IT Shop.
Faith A. McCrearyMarla GómezDerrick SchlossPublished in: HCI (23) (2015)
Keyphrases
- user experience
- enterprise architecture
- knowledge management
- information systems
- change management
- information technology
- competitive advantage
- information security management
- enterprise wide
- user studies
- business process reengineering
- user behavior
- dna sequences
- business environment
- knowledge management systems
- user interaction
- information access
- knowledge workers
- dna computing
- business management
- end users
- user interface
- mobile applications
- information management
- business strategy
- management information systems
- user engagement
- knowledge sharing
- user perceptions
- business goals
- business activities
- mobile services
- emerging technologies
- decision making
- m learning
- business processes
- website