Delay Prediction for Managing Multiclass Service Systems: An Investigation of Queueing Theory and Machine Learning Approaches.
Elisheva ChocronIzack CohenPaul D. FeiginPublished in: IEEE Trans. Engineering Management (2024)
Keyphrases
- multi class
- machine learning approaches
- service systems
- queueing theory
- queueing model
- queueing systems
- arrival rate
- machine learning methods
- machine learning
- steady state
- multiclass problems
- mathematical programming
- machine learning algorithms
- support vector machine
- web technologies
- service level
- pairwise
- queueing networks
- enterprise systems
- heavy traffic
- feature selection
- data mining methods
- multiclass classification
- stationary distribution
- markov chain
- service oriented
- service times
- single server
- learning algorithm
- lower bound