Managing accessibility in local e-government websites through end-user development: a case study.
Daniela FogliSergio ColosioMatteo SaccoPublished in: Univers. Access Inf. Soc. (2010)
Keyphrases
- end users
- e government
- user friendliness
- government services
- electronic government
- public sector
- united nations
- website
- national level
- case study
- user interface
- government websites
- developing countries
- internet users
- public administration
- government information
- application development
- service delivery
- digital government
- knowledge management
- user experience
- government organizations
- federal government
- information infrastructure
- government agencies
- current practices
- service providers
- software engineering
- technical solutions
- public policy
- business intelligence
- public institutions
- private sector
- developed countries
- governmental organizations
- knowledge base
- artificial intelligence