The Impact of Business Process Outsourcing on Firm Performance.
Pisit ChanvarasuthPublished in: ITNG (2008)
Keyphrases
- business process
- business processes
- case study
- process model
- business rules
- workflow model
- ws bpel
- business process models
- service oriented architecture
- business process modeling
- inter organizational
- process mining
- process management
- virtual organization
- workflow technology
- business process management
- information systems
- web services
- event logs
- workflow management systems
- third party
- user interface
- workflow models