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Putting Chatbots to the Test: Does the User Experience Score Higher with Chatbots Than Websites?
Amélie Beriault-Poirier
Sandrine Prom Tep
Sylvain Sénécal
Published in:
IHSED (2018)
Keyphrases
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user experience
user behavior
end users
user interaction
website
user studies
user interface
mobile applications
web pages
context aware
information access
user engagement
social bookmarking
emerging technologies
scoring function
expert systems
multimedia