A maintenance service contract for a warranted product.
Hennie HusniahUdjianna S. PasaribuAbdul Hakim HalimBermawi P. IskandarPublished in: IEEM (2011)
Keyphrases
- product information
- lifecycle management
- life cycle
- supply chain
- service providers
- service quality
- customer requirements
- service discovery
- web services
- service oriented
- end users
- steady state
- service oriented architecture
- response time
- semantic web services
- product design
- maintenance cost
- management system
- processor sharing
- case study