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The Semantic Web as a Software Modeling Tool: An Application to Citizen Relationship Management.
Borislav Iordanov
Assia Alexandrova
Syed Abbas
Thomas Hilpold
Phani Upadrasta
Published in:
MoDELS (2013)
Keyphrases
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relationship management
modeling tool
information systems
customer relationship management
social network services
semantic web
databases
metadata
information technology
user interface
supply chain
data warehouse
steady state