Towards a conceptual framework for managing social media in enterprise online communities.
Kelly A. LyonsSteven ChuangChun Wei ChooPublished in: iConference (2012)
Keyphrases
- conceptual framework
- online communities
- social media
- social networking
- management tools
- social networks
- virtual communities
- social influence
- theoretical framework
- social interaction
- knowledge management
- social activities
- user generated content
- sharing platform
- agent negotiation
- online learning communities
- information diffusion
- database
- community members
- online social networks
- online social
- domain specific
- content analysis