Modularity, Information Technology Outsourcing Success, and Business Performance.
Pankaj NagpalKalle LyytinenPublished in: ICIS (2010)
Keyphrases
- information technology
- senior management
- information systems
- business activities
- return on investment
- business management
- business environment
- south africa
- human resource management
- knowledge management
- strategic alignment
- business process
- business schools
- banking industry
- strategic management
- digital economy
- business strategy
- global economy
- business innovation
- technical skills
- sarbanes oxley
- technological innovation
- business processes
- researchers and practitioners
- management information systems
- business intelligence
- business rules
- small businesses
- data mining
- decision making
- community detection
- enterprise architecture
- business models
- business world
- customer retention
- smarter planet
- real world
- intra organizational
- service providers
- human resources
- government agencies
- customer support