A general model of performance and quality for one-stop e-Government service offerings.
Dimitris GouscosManolis KalikakisMaria LegalSoumi PapadopoulouPublished in: Gov. Inf. Q. (2007)
Keyphrases
- e government
- service offerings
- electronic government
- public sector
- developing countries
- governmental organizations
- government services
- digital government
- public administration
- government agencies
- knowledge management
- federal government
- service delivery
- government organizations
- case study
- information sharing
- website