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The Service Innovation of Ticket Agency Industry Based on 4D Service Innovation Model - An Empirical Case Study on Cococ Ticket Mall.
Lifang Peng
Lingling Lai
Published in:
ICEE (2010)
Keyphrases
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case study
service providers
management system
probabilistic model
web services
objective function
computational model
technology transfer
end users
bayesian networks
real world
conceptual model
formal model
conceptual framework
information services
service composition
queuing model