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Customer Involvement Facets Stimulating Customers' Intention to Use Internet-Only Bank Services in China: The Extension of Perceived Risk-Value Model.
Mei-Lan Li
Shu-Ping Lin
Ya-Hui Chan
Chia-Huei Wu
Published in:
J. Organ. End User Comput. (2021)
Keyphrases
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customer service
customer satisfaction
web services
access control
service providers
electronic commerce
potential customers