Information systems maturity in e-business organizations.
Sabine ZumpeDiana IhmePublished in: ECIS (2006)
Keyphrases
- information systems
- business strategy
- information technology
- service quality
- end user computing
- knowledge management
- maturity model
- total quality management
- business environment
- process management
- health care
- project management
- business models
- strategic management
- developing countries
- business applications
- systems development
- customer service
- computer systems
- software process
- small businesses
- electronic business
- business process
- databases
- business partners
- development methodologies
- legacy systems
- information systems development
- management information systems
- conceptual models