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Assessing multi-channel consumers' convenience expectations of online order/in-store pickup service.

Hao MaYong SuLih-Bin Oh
Published in: Int. J. Netw. Virtual Organisations (2014)
Keyphrases
  • multi channel
  • web services
  • feature extraction
  • multiresolution
  • service providers
  • service quality
  • online shopping
  • single channel