Developing an Intelligent Supplier Chain System Collaborating with Customer Relationship Management.
Gye Hang HongSung Ho HaPublished in: ICCSA (3) (2006)
Keyphrases
- customer relationship management
- relationship management
- data mining systems
- supply chain
- marketing strategies
- data mining applications
- data mining technology
- decision makers
- customer retention
- competitive advantage
- call center
- data mining
- customer segmentation
- customer base
- natural language processing
- information technology
- multi agent systems
- information systems
- information retrieval
- real world
- databases