Proactive Business Intelligence to Give Best Customer Experience to Valued Social Networks in Telecoms.
Nusratullah KhanAsadullah ShahShoab Ahmad KhanAli Raza AnjumPublished in: IntelliSys (1) (2016)
Keyphrases
- business intelligence
- social networks
- data warehousing
- decision making
- business information
- data analysis
- decision support
- business intelligence systems
- data warehouse
- end users
- microsoft sql server
- social media
- case study
- social network analysis
- microsoft office
- data mining
- data integration
- customer service
- knowledge management
- sql server
- big data
- business decisions
- electronic commerce
- call center
- business requirements
- business users
- strategic management
- user experience
- knowledge discovery
- data sources
- information systems
- enterprise data
- artificial intelligence